Why Is My Ring Camera Showing Purple?

Ring Camera Showing Purple

With their ability to monitor in real time, Ring cameras are one of the most widely used home security systems, providing homeowners with piece of mind. Nevertheless, some customers have a problem where the video feed from their Ring camera becomes purple, making it challenging to efficiently monitor activities. When you depend on your camera for security, this discolouration may be very annoying. You’re not alone if you’re having this issue. We’ll look at several reasons why your ring camera showing purple in this blog post, along with solutions.

Recognizing The Problem Of Ring Camera Showing Purple

Software bugs or issues with the camera’s infrared (IR) filter are usually the cause of the ring camera turning purple. The infrared filter on the camera is intended to assist take sharp pictures in a variety of lighting scenarios. However, the colours in your camera’s footage may become distorted, ring camera has purple tint or pink colour, if this filter breaks down or becomes stuck.

All Ring camera devices, including the Ring Floodlight Cam, Ring Stick Up Cam, and Ring Doorbell, are susceptible to this problem. Although it might be inconvenient, the good news is that, with a little tinkering, it is frequently fixable.

Typical Reasons For Ring Camera Showing Purple 

1. Infrared Cut Filter Stuck

In order to distinguish between day and night vision, the majority of security cameras, including Ring cameras, have an infrared cut filter. The filter ensures that colours seem realistic by blocking infrared radiation during the day. The filter disappears at night, enabling the camera to use infrared light for improved low-light vision.

The ring camera turning purple or pink if the IR cut filter becomes locked in night mode. One of the most frequent causes of the colour distortion you might be seeing is this problem.

2. A Damaged Or Defective Infrared Filter

In certain situations, the IR filter might not be stuck, but it might be harmed by manufacturing flaws, extreme heat, or general wear and tear. Purple colours can result from a camera processing colours erroneously due to a malfunctioning filter.

3. Firmware Or Software Error

Ring cameras run on firmware, which is updated often to enhance functionality and address faults, much like any other smart device. Unexpected colour distortions may result from a firmware fault or defect that affects how the camera handles photos.

4. Being In Hot Or Cold Conditions

The operation of your Ring camera may occasionally be impacted by extremes of temperature. Internal parts, such as the IR filter, may malfunction due to excessive heat. However, cold conditions can impede the filter’s performance by causing moving parts to become stuck.

5. Problems With Reflection And Lighting

The illumination in the area around your camera might occasionally give the appearance of a purple colour. Intense sunshine, coloured windows, and reflections from adjacent surfaces can all affect how the camera perceives colour.

6. A Hardware Flaw Or Malfunction

Your Ring camera may have a manufacturing problem if it is relatively fresh and has suddenly begun to display a purple colour. In some situations, you might need to contact Ring support for a replacement if troubleshooting doesn’t fix the problem.

How To Correct Ring Camera Showing Purple Colour

Try the following troubleshooting procedures to fix ring camera showing purple or pink colour:

1. Start With A Soft Reset

Minor issues can occasionally be resolved by quickly restarting your Ring camera. Here’s how to accomplish it:

  • Unplug the camera from the power supply, or take out the battery if necessary.
  • Give it a half-hour.
  • Reinstall the camera and see whether the problem has been fixed.

2. Turn On And Off Night Vision

You can try adjusting the night vision settings since the IR cut filter is a major factor in this problem:

  • Launch the Ring application.
  • Navigate to Video Settings under Device Settings.
  • Switch the Night Vision function on and off.
  • Verify whether the video stream resumes its regular pattern.

3. Give The camera A Little Tap Or Shake

The IR cut filter may be loosened with a little tap if it is stuck. Try the following:

  • Tap lightly on the side of the camera that houses the lens.
  • To check if the filter returns to its position, give the camera a gentle shake.
  • Applying too much force might harm the camera, so proceed with caution.

4. Update The Firmware For The Camera

To make sure the most recent software version is installed on your camera:

  • Launch the Ring application.
  • Navigate to Device Settings.
  • See whether there are any ring camera firmware update available, and if so, install them.

5. Examine Environmental Influences

  • Clear the area around the camera of any reflecting surfaces or coloured windows.
  • To prevent harsh glare or direct sunshine, change the camera’s angle.

6. Execute The Factory Reset

A factory reset might be helpful if none of the aforementioned techniques work for ring camera has purple tint:

  • Hold down the Ring camera’s setup button for 15 to 20 seconds.
  • Wait for the reset ring camera after releasing the button.
  • Reconfigure the camera in the Ring app.
  • You will need to reconnect the camera to Wi-Fi and adjust your settings because this will reset all of the settings.

Final Thoughts

Although it might be annoying, ring camera showing purple is usually a fixable problem. The issue is frequently caused by a small software error or a jammed infrared cut filter. The typical colour output of your camera may generally be restored by following the preceding troubleshooting procedures. Similar problems may also be avoided in the future by making sure your camera is in an appropriate environment and updating its firmware.

Scroll to Top