If you are trying to set up your Ring Alarm system but keep getting messages like Ring base station registered to another account then it means the device is still linked to someone else’s Ring account. To use the base station on your profile, you must first unregister Ring Base Station from the previous account.
Unregistering might sound technical, but it’s actually simple once you know the right steps. This quick guide explains everything in clean, short steps so you can get your base station connected smoothly.
Why Do You Need to Unregister Ring Base Station?
You need to unregister Ring base station when:
- You bought a used or second hand Ring Alarm system.
- You sold or gave away your old Ring base station.
- You are switching Ring accounts and want the device on a new one.
- You reset the gadget, but it’s still attached to the original owner.
You won’t be able to finish Ring setup if the base station is connected to someone else, and you’ll continue to get ownership error warnings.
How to Unregister Ring Base Station? (for already registered accounts)
If you are still able to access the original Ring account, do these actions:
- On your smartphone, launch the Ring app.
- Log in with the original account information.
- Tap Menu (☰) in the upper left.
- Choose your devices.
- From the list, choose Alarm Base Station.
- Select Remove Device/Deregister after scrolling down.
- Verify the action.
- The base station can now be added to a new account after it has been obliterated.
How to Unregister If Another User Has Registered Device
You are not allowed to remove the base station yourself if it belongs to someone else. Try one of these fixes:
Option A: Consult the former proprietor
- Ask them to take the aforementioned removal procedures.
- They had to remove the gadget from their Ring app if they sold or gave it away.
Option B: Get in touch with Ring Support
Ring Support can manually remove the device from the current account if you are unable to get in touch with the prior owner.
You’ll require:
- Evidence of purchase (invoice or receipt)
- The base station’s printed MAC ID or QR code
- After reviewing it, Ring Support will unregister it so you may proceed with setup.
How to Link Your New Account to the Base Station
After the gadget has been unregistered:
- Launch the Ring application.
- Use your account for Ring.com login.
- Select Set Up a Device.
- Choose the Alarm Base Station.
- When asked, scan the QR code.
- Observe the detailed directions.
Tips for Troubleshooting After Registering
If anything doesn’t function properly after registering try:
- Restarting the base station
- Verifying the WiFi and internet connection
- Making sure the Ring app is up to date
- Restarting your router
For best results update Ring camera firmware if you are also attaching cameras or sensors.
Concluding Remarks
At first Unregister Ring Base Station could appear complicated, particularly if you continue to get ownership problems. However, the remainder of the setup is easy and hassle free once you detach the device from the old Ring account. The important thing is to make sure the device is fully released before attempting to connect it to your account, whether you do it through the old account by contacting the prior owner or with assistance from Support. After that, there won’t be any setup obstacles or login problems, and you will have complete control over your Ring Alarm system.
